Privacy Policy

Last updated: 3 November 2026

This policy explains what information Glow Theory BD collects when you use glowtheorybd.com and how we use it.

Information we collect

  • Details you enter at checkout, such as your name, phone number, delivery address, and email address
  • Your order details
  • Account details, if you create an account
  • Details you enter at checkout before you finish an order, which our system may save
  • Information about how you use our website, collected through cookies and similar tools

How we use your information

  • To process and deliver your orders
  • To contact you about your order or a question
  • To follow up on orders you started but did not finish
  • To manage our store records
  • To understand how our website is used, and to measure and improve our advertising

Who we share it with

We share information with service providers only as needed to run and promote our store:

  • Delivery companies, so they can deliver your parcel
  • Payment services such as bKash and Nagad, if you use them for a payment or refund
  • Meta (Facebook), through the Meta Pixel and Conversions API, which can send details about your website activity and orders to Meta from your browser and from our website
  • Google, through Google tags, to measure website use and advertising

Cookies

Our website uses cookies and similar tools to keep your cart working, understand website use, and measure advertising, including through the Meta Pixel and Google tags. You can block or delete cookies in your browser settings, but parts of the website may not work properly.

Your choices

Contact us if you want to see, correct, or delete the personal information we hold about you.

Contact us